Operations Assistant (IOM)

International Organization for Migration (IOM) Indonesia is looking anOperations Assistant IIIaccording to the terms of reference below. Interested candidates are invited to submit their applications to recruitment-indonesia@iom.int
 not later than17 February 2012 indicating the reference code below as subject. All candidates are requested to specify their availability date in the application form. Please note that only short-listed candidates will be contacted.
 
Reference No                           : SVN/ID10/2012/009
Position Title                             : Operations Assistant III
Duty station                              : Tanjung Pinang - Indonesia 
Classification                            : General Service Staff, Grade 6
Type of Contract                       : Special All Inclusive Contract 3 months with possibility of extension  (unless existing contract is Fixed Term/Regular)
 
General Functions
 
Under the direct supervision of the Operations Officer Tanjung Pinang and the overall supervision of the Deputy Chief of Mission, the Operation Assistant III will be responsible for the care and support of Irregular Migrants (IMs) in Tanjung Pinang DetentionCenter, in particular, he/she will:
 
1.         Responsible for the care and support given to migrants under IOM auspices in his area of responsibility and in strict compliance of the agreed IOM Operational Guidelines.
2.         Monitor activities and ensure that all basic services are provided to all people under IOM auspices in a timely and efficient manner. Basic services to be provided include adequate and appropriate food and water, acceptable accommodation facilities, basic personal supplies and toiletries, security and medical assistance, including psycho-social counselling.
3.         Visit migrants in the Immigration Detention Center on a daily basis and undertake activities as indicated in the visit activity / work plan prepared in coordination with supervisor.
4.         Provide counselling to migrants on their option of continued stay in Indonesia or voluntary return to country of origin.
5.         Prepare and submit reports of visit conducted to the Operation Officer.
6.         Coordinate with the Medical and Psychosocial teams to ensure that all migrants in our care are provided adequate and appropriate medical services, including psychosocial counselling.
7.         Monitor the basic supplies given to migrants on agreed schedule.
8.         Identify hotels that can provide sufficient services at reasonable prices and may be considered as places to accommodate Irregular Migrants.
9.         Coordinate with Hotel owners and relevant hotel staffs to ensure that accommodation for Irregular Migrants are within the agreed standard.
10.     Mediate between Irregular Migrants and hotel owners in cases of dispute and ensure that issues are properly settled.
11.     Review and ensure that payments for hotels, other service providers and local authorities are correct and necessary.
12.     Coordinate with local authorities on Irregular Migrants activities in area of responsibility.
13.     Coordinate with Operation Officer to arrange for transport for Irregular Migrants movements.
14.     As assigned by the Operations Officer, provide escort assistance as required and ensure that specific duties as escort are carried out efficiently and effectively. 
15.     Ensure that all relevant staff are informed of any change in migrant’s status.
16.     Ensure accurate and updated information is provided for statistics.
17.     Assist Operations officer to handle the new arrival of the migrants and to coordinate with the local authorities to arrange the security, food and lodging and purchase the basic needs for the migrants.
18.     Assist the Operations officer to solve the problem in the fields.
19.     Assist the Operations officer in monitoring the migrant’s activities in the fields.
20.     Provide monthly report of the activities to in the field the Operations Officer.
21.     Supervise operation assistant I and II staffs at the Operations Unit in the field in close coordination with Operations Officer.
22.     Assist the Operations Officer for the training of extensions programme in the field. 
23.     Undertake other duties that maybe assigned from time to time are commensurate to the position.
 
Desirable Qualifications:
 
University Degree in Management, Economics, Political, social science or business and counselling. At least five years of experience in any of these fields, particularly in dealing with migrants care or livelihoods projects.Ability to work effectively and harmoniously within a team from varied cultures and professional background. 
Possess strong organizational and communication skill, detail oriented, committed,   efficient and flexible. Have ability to establish priorities and plans, ability to work under pressure and cope with deadlines. Proficient in computer applications.
Good written and spoken communications skills, good interpersonal skills, high loyalty, ability to work in a multi - cultural environment and good working in team.
 
Fluency in English and Bahasa Indonesia both oral and written.